Shipping policy

Shipping Policy

At Mithai Vault, we carefully prepare and pack our premium Indian sweets to help them reach you in the best possible condition.

Order Processing and Dispatch

Orders are processed after confirmation. Our sweets are prepared and packed with care, and orders are generally dispatched within a few days. Processing and dispatch times may vary depending on product availability and order volume.

For special occasions, we recommend placing your order at least 8 days in advance.

Shipping and Delivery

We aim to deliver across India, subject to courier service availability at the delivery location.

Estimated delivery times depend on the destination, courier service, and other logistical factors. Delivery dates are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Delays and Delivery Issues

Unexpected delays may occur due to courier operations, weather, or other circumstances beyond our control. If your order is delayed or you experience a delivery issue, please contact us with your order details.

Damaged or Incorrect Orders

If your parcel arrives damaged or you receive an incorrect item, contact us as soon as possible after delivery. Please share your order number and clear photographs of the parcel and product so we can review the issue.