Terms of Service

1. Overview

Welcome to Mithai Vault. We offer premium Indian sweet gifting products through our online store. By accessing our website or placing an order, you agree to these Terms of Service.

2. Products and Availability

We make reasonable efforts to display our products, descriptions, images, and prices accurately. Actual product appearance may vary slightly.

All products are subject to availability. We reserve the right to update product details, prices, or availability when necessary.

3. Orders and Payments

Orders are subject to acceptance and product availability. Please review your order details, delivery address, and contact information carefully before completing payment.

If an order cannot be fulfilled, we will contact you regarding the next steps and any applicable refund.

4. Pricing

Prices and applicable shipping charges will be displayed before checkout. Any applicable taxes will be shown as required.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery estimates are not guaranteed and may be affected by courier operations or circumstances beyond our control.

6. Cancellations, Returns and Refunds

Order cancellations, returns, and refunds are governed by our Return and Refund Policy, subject to applicable law.

7. Product Quality and Food Information

Customers should review the product information and applicable ingredient and allergen declarations before purchasing. Please contact us if you need clarification about a product.

8. Website Use

You agree not to misuse our website, interfere with its operation, or use it for unlawful purposes.

9. Limitation of Liability

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.

10. Changes to These Terms

We may update these Terms when necessary. The latest version will be published on this page.

11. Contact Information

Mithai Vault
Email: mithaivaultindia@gmail.com
WhatsApp: +91 95019 33157

Customer service hours: 10:00 AM–7:00 PM IST.